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Privacy Policy

Our site uses an order form for customers to request information, products, and services. We request visitor's contact information (name, address, and email address) and financial information (payment information to make purchases) . Contact information from the order form is used to ship orders to customers. The customer's contact information is used to contact the visitor when necessary. Financial information that is collected is used to bill the customer for products and services. We may, very occasionally, use your contact details to pass on information we believe may be of interest to you, but please rest assured we have never engaged in mass-emailing, nor do we have any intention of so doing.  See below of details of removing information from our database. We will not pass on your information to third parties.

The web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit SSL encryption to protect your financial information.

We provide users the following options for removing their information from our database:

  • You can send an email to
  • You can send a letter to the following postal address.

  • Chaucer Head Bookshop
    21 Chapel Street
    United Kingdom

    You have the option to change and modify information previously provided by logging in through our home page and then accessing account administration.

    If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

    Richard James
    Chaucer Head Bookshop, Stratford Upon Avon
    Chaucer Head Bookshop
    21 Chapel Street
    CV37 6EP
    United Kingdom

    Telephone: +44 1789 415691



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